Yes. All products sold by VEXOX are 100% genuine with verifiable serial numbers and manufacturer warranty support. You can verify the product IMEI / Serial upon delivery.

Absolutely! We provide open-box inspection across all 64 districts in Bangladesh. You can check the physical condition, seal, and contents before completing Cash on Delivery.

Inside Dhaka deliveries are dispatched via express courier within 24 hours (1–2 business days). Outside Dhaka shipments take 2–4 business days via verified courier network.

If your device experiences any manufacturing defect or courier damage within 7 days of delivery, contact our customer hotline for immediate free replacement or resolution.